Howardson Ltd Privacy Policy

We are committed to safeguarding the privacy of our existing and prospective customers, seminar delegates and website visitors. This policy details how we will receive, process and store your personal information.

If you have any questions regarding this policy, please email

The policy was updated on 14th May 2018 and the latest version is published on this page.

What information do we collect?

We collect the following information:

  • Name & Job Title
  • Address
  • Club Name
  • Email address
  • Telephone/Mobile No
  • Any other information you provide (see cookies below)

How do we use this information?

We use the requested information in order for us to contact you with your permission granted, to advise/confirm/discuss the following:

  • The product is suitable for the application
  • Product pricing or technical details
  • Nearest dealership contact details
  • Product Demonstration requirements
  • Educational seminars
  • Exhibition details
  • Your preferred method of contact
  • Provide product updates that are relevant to you
  • Process enquiries/orders, warranty registrations you have submitted
  • For our internal records

How do we collect the information?

We receive information about you when you:

  • Use our websites
  • Complete forms on our website
  • Contact us by phone, email, in writing
  • Use social media platforms
  • Visit us at exhibitions
  • Attend our seminars


We will keep your personal information for the duration of an enquiry through to after sales support including product warranty periods and also for any future annual education seminars that are of relevance to you.

Cookies and how we use them?

What is a cookie? – A small text file placed on your computer’s hard drive that allows our website to identify your computer as you view pages on the websites.

We may use cookies to:

  • Analyse our website traffic through Google Analytics (eg page views, length of visit, referral source etc)
  • Identify whether you are signed into our website
  • Recognise when you return to our website
  • Cookies do not allow us access to your computer

Controlling Cookies – Most browsers allow you to alter your cookie settings. If you do not wish our website to store cookies on your computer you should set your web browser to refuse cookies. Please note when choosing this option some web pages may become unavailable. Unless you have refused, our website will issue cookies when you visit it.

Controlling personal information

We will not lease or sell your personal information to a third party. We may disclose your information to an employee/s or agents in so far as is necessary for the satisfactory conclusion of your request.

The purchase of Howardson Group products is concluded through a network of dealerships for which your contact details may be required to be disclosed to our local dealership with your consent.


Howardson Ltd/Appointed dealership with your permission, will contact you through:

  • Email
  • Text (sms) messages
  • Telephone
  • Written
  • Face to face visit
  • Social media platforms
  • Your preferred method of communication will be adhered too.


We will take technical and organisational precautions to prevent the loss, misuse or alteration of your personal information under Howardson Ltd’s control. Personal information will be stored on secure (password and firewall protected) servers and cloud.

Third party websites contain links to other websites.

Please note that we have no control of websites outside of our own. If you decide to provide information to a website to which we link, we are not responsible for its protection and privacy.

Policy Amendments

We may update this policy when required and will post the new version on our website. We suggest you check this page for any updates.

Accessing your information

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

The supply of appropriate evidence of your identity ( copy of passport confirmed by solicitor or bank plus an original copy of a utility bill with current address)

Updating Information

Please let us know if the personal details we hold about you require amending. This can be done via our website, email or telephone.

Data controller

Howardson Ltd are the data controller in respect of information collected on the following websites

Data breaches

In the event of a data breach we shall ensure that our obligations under applicable data protection laws are complied with where necessary.